---
title: "ERROR: (Hudl/Qwikcut) The Pro Quick Draw Video Tools must be installed before using this feature"
description: Video Tools must be downloaded from the PQD Customer Portal before you can proceed.
---

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June 4, 2026

# ERROR: (Hudl/Qwikcut) The Pro Quick Draw Video Tools must be installed before using this feature

## Video Tools must be downloaded from the PQD Customer Portal before you can proceed.

**Note:** If you experience any issues with the Pro Quick Draw Hudl integration, please contact PQD Support directly. This integration was built and is maintained by Pro Quick Draw, so Hudl Support will not be able to troubleshoot or resolve PQD integration-related issues.

![](https://help.proquickdraw.com/hubfs/image-png-Sep-14-2023-04-58-26-7953-PM.png)

ERROR:

*The Pro Quick Draw Video Tools must be installed before using this feature!*

### How to Download the Video Tools from the Customer Portal

1. Visit the [Customer Portal](http://portal.pqdcloud.com/Downloads)
2. Select the **Downloads** Tab
3. Click **Download PQD Video Tools**

![](https://help.proquickdraw.com/hubfs/image-png-Sep-14-2023-05-03-26-3790-PM.png)

After this download runs you will be able to use the integration to pull in video.

**Note:** You will only see this Button if you have downloaded the Hudl Integration.

 

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